Russian Life & People Digest
Question by bhadleyincali: I work at starbucks…why are the russian customers never friendly when they order?
I am friendly to everyone that comes up to the counter. it’s my job(also, gets us tips) but the russian customers never smile, never say hi, just start ordering. also, they never tip, how do they succeed in america?
Answers and Views:
Answer by Mr. Klaw
Because Starbucks doesn’t serve vodka.
Read all the answers in the comments.
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Selene says
How do you know they're Russian? Do they tell you or maybe you hear them speak it?
I've worked with many Russians in the past and I can tell you that it's not about them being rude or anything, at least not most of the time.
They just have a different mentality about certain things than we do – it's a cultural upbringing factor.
For example, they believe that when they're in a store or a servicing place such as a bar/deli/restaurant, that they come first and you must please them with good service and products. Not the way around. It's just the way they see it.
Here's a TIP to get some positive feedback from them:
Next time a Russian customer comes in, show an interest in their language and culture.
For example, say something like: "I like the sound of the language you speak. Is it Russian? Do you think it would be difficult for an English-speaking person to learn it?"
You'd be surprised at how they'll smile back and reply to you!
kill_yr_television says
Some cultures have different ideas about these things. Some people think Americans look like idiots, smiling at strangers and chatting up everyone. They probably consider you forward and familiar, and aren't about to encourage your informality, which would be considered rudeness in their own country.
I'm sure you've dealt with this when people are going to get married and the two families meet. The one family says "Those people don't know how to behave! They have no manners at all!" while the other says "Those people are so stuck up! They have no warmth at all!"
lorikae99 says
because they know, unlike materialistic Americans, that Starbucks is an evil corporation…
The Squirrel says
Beccause of what they went through before they came here and what they heard we are like. Try being friendly and see where that gets you
drpearce124 says
It is probably just a cultural thing. You see it differently than they do. Patience is a virture. Just smile and tell them to have a happy day.
GreatNeck says
Cultural, take it from there!!!
mamoucindy says
I think they are just that way… kinda somber
wahcim says
how do you know they are Russian? I'd say that was pretty racist. and I resent that as Russian-American.
Jeep Freak 81 says
Would you be happy if all you knew was dispair in life? Eastern Europens deal with a lot of rain and cold weather.